Kashmir Tour Guides
Gulmarg, Tangmarg, Baramulla, Jammu and Kashmir – 193101
Email: bookings@kashmirtourguides.com
Phone: 9797952474 / 6005548611

Kashmir Tour Guides respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or booking our travel services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Billing or booking information
• Travel dates and destination details
• Number of travelers
• Accommodation and transportation preferences
• Special requests or requirements
• Any other information you provide when contacting or booking with us

We may also collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

• Process and manage tour bookings.
• Respond to inquiries and requests.
• Contact you regarding your booking or travel arrangements.
• Arrange hotels, transportation, guides, activities, and other requested services.
• Provide quotations and travel-related information.
• Process payments where applicable.
• Improve our website and services.
• Prevent fraud, misuse, or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to fulfill your booking or provide requested services. These may include:

• Hotels and accommodation providers
• Transportation providers
• Local guides
• Activity and excursion providers
• Payment service providers
• Technology and website service providers
• Government or regulatory authorities where legally required

We only intend to share information reasonably necessary for the relevant purpose.

4. Payment Information

Where payments are processed through third-party payment providers, your payment information may be handled directly by those providers according to their own privacy policies and security practices.

Kashmir Tour Guides does not intentionally store complete credit/debit card numbers or banking credentials on its website unless specifically required and lawfully permitted.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and improve the user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Websites

Our website may contain links to third-party websites, including hotels, payment providers, social media platforms, maps, or other travel-related services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain booking and business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is being used.

To exercise an applicable right or make a privacy-related request, please contact us using the details below.

10. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing requested travel services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Kashmir Tour Guides
Gulmarg, Tangmarg, Baramulla, Jammu and Kashmir – 193101

Email: bookings@kashmirtourguides.com
Phone: 9797952474 / 6005548611